trouble compiling for printed documentation

[rixialli_amadeus]

hello, i am having trouble compiling a new document layout i have created, i have followed peter grainges instructions on his website but it always fails to generate straight away. Im using Robohelp x5 with word 2000, does anyone have any ideas?

thanks steve

[Peter Grainge]

Is this the only document you are having trouble with or is it all documents?

You don't give much information away as to what is going wrong. Is there an error message? Does it hang completely? Is the problem just that it does not generate straight away but it does generate eventually? Have you looked at the Print Issues topic? Are you generating to your hard disk from a project on your hard disk?

[rixialli_amadeus]

sorry, it fails straight away, it doesnt compile at all, I will looma t the print issues topic and i am outputting on to my hard drive from a project in my hard drive, is this a problem? I apologise i cant be any more hel, i have taken over someones job and have had limited training from the help menu.

steve

[Peter Grainge · Accepted solution]

Steve

Was RH installed on the PC you are using with you logon or that of the person whose job you have taken over? It sounds very much like the latter and this is exactly what I would expect to happen.

Try creating a new project with just a couple of topics and printing from that. It will likely also fail. If it does that pretty much confirms my theory. Uninstall and reinstall RH with your logon and with admin rights attached and the problem will likely go away.

[rixialli_amadeus]

thank you peter ive managed to compile the whole thing now.

regards steve