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The best workaround would be to stop using a TextArea component.
Personally I've never heard of this problem, but if it is only in documents with TextArea components then ditching them would be an easy and wise solution.
I've never seem this either but have you looked in a possible memory issue. Maybe, you could write some routines to clear unused elements during the game.
HI, unfortunately its not just textarea components is all dynamic text on the screen that goes crazy. Its a fairly large game (700kb SWF) so it could be a memory issue. I haven't been able to find a flash memory profiler though, so it would be hard to isolate any problems :(
But do they all have textarea components? It is possible that one of those being in the swf could cause problems with other text fields – probably not likely, but possible.
Otherwise, what if you do embed fonts? Maybe the reason you can't reproduce it is that your fonts are fine, but some users have corrupted fonts on their machine?
But really without being able to reproduce the issue it is really hard to offer any definitive help.