I recently installed Robohelp X5 and was looking to import
old Framemaker files. After converting the .fm files to Word
documents (XP operating system), I went ahead and tried to import
(Word Document Files) using Robohelp X5. Each import returns back
the message; 'Word is not responding at this time'. Any reason why
this problem occurs? I have tested the same imports on multiple
PC's and get the same problem.
A number of possibilities but first how are you managing to
to test this on multiple PCs?
Have you installed one copy on multiple PCs? I ask not
because of any licence issues but because one of the most likely
causes is the logon are you using. RH must be installed using YOUR
logon and with admin rights attached at the time. There's a topic
on my site about this.
The other possibility is you are using Word 2003 and you have
not installed the updates as well.
If that doesn't fix it, look at the Print Issues topic. I
know you are importing rather than printing but a number of the
Word issues will have the same effect.