1 Reply Latest reply on Oct 6, 2006 4:40 AM by Newsgroup_User

    Contribute not connecting with XP

    Steve84
      Hi I cannot get my Contribute to connect.

      I am on Windows XP and trying to use Contribute 3 through a VPN connection. I can get access to other networks through VPN. Contribute websites are managed by CPS.

      I can't seem to get Contribute to work since upgrading to XP pro service pack 2 (I can't seem to upgrade to Contribute 3.1) - is this the problem:-

      A. XP is corrupt
      B. I need to disable my XP firewall
      C. I can't upgrade to Contribute 3.1
      D. VPN doesn't work with CPS
      E All of the above

      Steven



        • 1. Re: Contribute not connecting with XP
          Level 7
          > A. XP is corrupt
          > B. I need to disable my XP firewall
          > C. I can't upgrade to Contribute 3.1
          > D. VPN doesn't work with CPS
          > E All of the above

          [A] This ideally Cant be the problem as long as other windows apps work
          fine.
          Try doing this and check. Also try with firewall enabled try to ping
          the server you are trying to connect. open command prompt and type "ping
          servername", see if you recieve any response.
          [C] Not sure why? You have right serial numbers?
          [D] what does this mean? if you have CPS installed and you cant connect
          to VPN? or connected via VPN, you cant get to CPS server?ping the cps
          server and see if you can access.