I have a new window that I have written a topic for and
assigned a map id to it.. The map id is new to the project also. I
have generated the project and copied the .chm file to my table
file. When I go to my program, display the window and press F1,
nothing happens. Clicking Help is the same. However, if I display
another window in the program from that same project, I have no
The problem could be one of many things. You say this is a
new window. Do you want this topic to display in a new window, or
is it just a new topic? If the developer is calling a specific
window, is the name right and without unusual characters or spaces?
Here are some steps you can take as the help author to track
Use RH's BugHunter or Help Workshop to intercept the call
from the app to help when you press F1. If nothing shows up here,
your application is not connected. If it shows something like
you will have the map # the app is using. Next check the .hh
file in Notepad. Search for the map number and it should be
connected to an ID in a statement similar to #define IDH_D_OPENING
131222. Finally be sure this is connected to your topic in the .ali
file. This is also a text file you can open in Notepad and will
have the structure IDH_D_OPENING="Opening_Dialog.htm"
If all of these steps give you expected results, the context
help should work. If not, you can fix them by adding it in as you
investigate - except for the first step which will need to be fixed
by the application developers.