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are you setup as a power user or administrator with rights to install?
--> **Adobe Certified Expert**
> Hello everyone!
> I hope this is the right area to post this particular thread. If not, I do
> apologize in advance...feel free to let me know where an issue of this nature
> should be posted in the future.
> Basicall my problem is this:
> - Having trouble displaying some Flash sites on my Dell laptop running Windows
> XP Pro, so I figured I needed to simply update my Flash Player (which was still
> on version 7 on this particular machine)
> - Thought I had Flash Player installed but it's not listed if I check under
> Control Panel > Add/Remove Programs. On other computers it's definitely listed
> there, but not on my laptop
> - I then downloaded the installation file to my desktop, double-clicked and
> received an error message (see:
> http://www.tonypiscotti.com/flash_install_error_message.gif ) stating that
> setup could not locate the browser's plugin directory and to either click
> Browse to locate it or Install to proceed. I tried BOTH and neither worked
> - I did verify that the directory exists as C:\WINDOWS\system32\Macromed\Flash
> which is where it gets installed on my other computer as well.
> - Shockwave player IS installed and when I tested uninstalling it and
> reinstalling it, I didn't have problems with Shockwave Player. (in case anyone
> might be wondering)
> SO, no matter how many various ways I attempt to install the player, it just
> will not happen on this particular computer. It's fine on any other computer
> I've checked and have been able to successful update my Flash players on
> another PC and a Mac...IT'S JUST THIS LAPTOP, and i've never seen this problem
> ANY SUGGESTIONS???? Is there any particular known bugs on this that anyone
> knows about?
> Thank you so very much in advance!! I appreciate any assistance I can get.
No, I'm definitely logged in as Administrator. There are no other accounts set up on the machine in question...and I'm able to install other plug-ins and players.