I have created a list of Glossary terms in my RoboHelp HTML
project and the list appear s in the compiled CHM file. However,
the glossary is blank when the .chm file is incorporated into the
actual software suite and the hourglass is weird.
this pops up once in a while....you need to install and
register the HHActiveX.dll on each PC that accesses the help. This
is used for the glossary of terms and browse sequences. By default
this is installed on a PC that has Robohelp installed which is why
you don't experience the problem locally.