I have imported a video encoder file which has the .swf
extension into RoboHelp HTML. However whenever I generate the
project then view the video, nothing displays except the shell that
shows there is something there when you mouse over. The pop-up
message says "Click to activate and use this control." I do that
and nothing happens. Please help.
I'm guessing here that your use of terminology is just a bit
off and you are referring to a Flash file generically as a "video
encoder" file. Or is this a Flash created file that actually does
something to encode videos when it is run?
My guess is the former. So what are you using to create this
file? It's not uncommon to see different applications create
multiple files that must be used in order to make the Flash
animation work. So I'm guessing that you are simply missing some of
the components that are needed.
Thanks for the quick reply Rick as you can see I was checking
in every 10 minutes. ;o)
The name of the application that I created the video file in
is called Flash 8 Video Encoder. After creating the file I imported
it into RoboHelp. So perhaps there are some coponents missing. Not
as cut and dry as I thought. Suggestions???