10 Replies Latest reply on Sep 28, 2006 4:53 AM by Sean Samuel

    Menu bar help

    Sean Samuel

      Can anyone help me!!!
      I seem to have messed up the menu bar of the RoboHelp for Word x5.
      The RoboHelp pulldown from the menu bar does appear.

      I have reinstalled Robohelp x5 and the updates but with no luck.

      PLEASE CAN SOMEONE PUT ME OUT OF MY MISERY

      regards
      Sean
        • 1. Menu bar help
          CraigCC Level 2
          Hi Sean,

          What happens when you click on the View menu and select toolbars. Is there an option to view the robohelp toolbar?

          Are you seing any other robhelp options on the menu bar? Just trying to picture what you are seeing and what is missing.

          thanks
          Craig
          • 2. Re: Menu bar help
            Sean Samuel Level 1
            Hello Craig

            There are 4 Robohelp options in the View > Toolbars
            Floating roboHELP palette
            RoboHelp
            RoboHelp Explorer
            RoboHelp Gallery

            In the Menu bar I have a RoboHelp pulldown with
            New Document
            Import Document
            continuing to
            Advanced Settings...
            Options

            I have to admit, I have added the RoboHelp pulldown in the Menu bar while trying to correct the problem.

            I hope this will help you, help me

            Many thanks
            Sean
            • 3. Re: Menu bar help
              CraigCC Level 2
              Are you seeing Robohelp explorer? on the left?
              Also, in your first and second post you said that you see the Robohelp pull down. Am I right in thinking that you see this pull down in the word window BUT only with the following options?

              New Document
              Import Document
              continuing to
              Advanced Settings...
              Options

              When you installed RH, did it ask you to confirm which version of word you have installed?

              thanks
              Craig
              • 4. Re: Menu bar help
                Sean Samuel Level 1
                Yes
                When I open a RoboHelp for Word Project, Robohelp Explorer is open on the left.

                Again yes, the Robohelp pulldown is in the Word window only with the options mentioned.

                While trying to recover from this problem I think I may have edited the RoboHelp.dot file somewhere along the line, via the Word window, Tools > templates & addins, and Customise commands.

                Could this be the problem?

                Sean
                • 5. Re: Menu bar help
                  Sean Samuel Level 1
                  Hello again

                  I think I may have been going a little stupid.

                  I thought there was a problem with RoboHelp because I couldn't see the Help Topic CTRL+T and Insert Quick topic commands in the Robohelp pulldown, however they are in the Insert pulldown.

                  On a default install of RoboHelp for Word, should there be a RoboHelp pulldown and if so, what commands should there be?

                  Sean
                  • 6. Re: Menu bar help
                    CraigCC Level 2
                    Firstly, look at this Knowledge base article:

                    Are you pointing to the following template on template and addins?

                    C:\Documents and Settings\cclarke\Application Data\Microsoft\Templates\Robohelp.dot

                    http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=rb_100001
                    Does this help?

                    Now look at this thread:
                    http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=65&catid=448&threadid =1143700&enterthread=y

                    Hope these help
                    Kind Regards
                    Craig
                    • 7. Re: Menu bar help
                      CraigCC Level 2
                      Hi Sean,

                      crossed post there.

                      So you have everything you need to work with Robohelp for Word now?

                      As far as the intall goes, I can only recall that the install detects your version of word and provides list of word versions along with the installed version checked - normally you should not need to change this.

                      Kind Regards
                      Craig
                      • 8. Re: Menu bar help
                        Sean Samuel Level 1
                        Yes, I seem to have everything, but the commands seem rather ...... fragmented

                        I haven't used RoboHelp for Word much over tha last 6 months, so maybe its just me
                        Thanks for you help Craig

                        Regards
                        Sean
                        • 9. Re: Menu bar help
                          CraigCC Level 2
                          No worries. RH for Word does take a bit of getting used to :-)
                          Good luck
                          Craig
                          • 10. Re: Menu bar help
                            Sean Samuel Level 1
                            Please advise.

                            I thought I had finally got the Normal.dot and RoboHELP.dot templates working correctly, but I was wrong.

                            When I have RoboHelpx5 for Word open I don't have any RoboHELP pulldown from the menu bar. The pulldown should include the Non-scrolling command among others.

                            It is not an issue concerning incompatible Acrobat, because I have Acrobat 7.0 Professional installed.

                            Please help