Hi Honda Guru - welcome aboard!
I'm unsure what you are saying, so I'll paraphrase what I
think your point is, and you tell me if I'm wrong. You are in
"recording" mode, and you click a desktop icon to open a browser
window ... and the first thing that is captured is a white screen
(instead of the web-page you expected to see). Is that right???
If this is the case, it is normal - in a way. You are trying
to use "auto-record" (click with the mouse and get a background
capture) to do the work of two entities, Captivate and
you.
When you click the browser icon, the application has to be
loaded and rendered to screen, all of which takes
time. But Captivate isn't waiting because it is programmed
to capture the screen when an "event" (a mouse-click) occurs ...
and that event
has occurred. So the "fix" is simply to recognize this and
work with it.
While recording, listen for the "camera" sound to let you
know that a screen capture takes place when you expect it to. Also,
watch t he Captivate recording icon in the right side of the
Taskbar - it will flash red when a screen capture occurs.
If you don't hear the sound
or see the icon flash red when expected,
assume the screen capture didn't take place as expected and
press the PrtScr key to force the screen capture ... AFTER
visually confirming that the background has changed to the one you
wish to capture.
ALL recording should be done with a human being actively
involved, whether or not you are using "automatic" features. The
longer the lag between an "event" (a mouse-click) and the
background image change that results from that event, the more
important it is to participate (work with) Captivate during the
recording phase of your project(s).
Hope this gets you started. If I missed your point, please
restate it and someone will try again to help you out.
.