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please ignore this post.
Hi charlene_e and welcome to our community
Hmmm, I'm not sure what's up. I use Firefox version 184.108.40.206 and my Index and Search both work fine and look very similar to IE's version.
I'm guessing either you aren't using the latest version of Firefox or your machine isn't configured quite like mine. But mine is probably just at Firefox defaults. What version of RoboHelp are you using? I'm on X5.0.2.
In my environment, I can use any of the four main browsers to launch a Web-based application that calls WebHelp.
The WebHelp Search function behaves fine, and the browser history doesn't get messed up. The nav pane and frame layout differ slightly among the browsers in spacing and borders separating the panes.
That's with IE, Firefox, Netscape and even Opera.
I haven't been able to make Opera use the X-hide function and restore the nav pane when you click In oneor two of the browsers the "Go" button it dead, but I can type in a keyword and Enter to make it run.
It has been a while since I summed up the various ouput patches you need to fine-tune the navigation pane. You might find some old posts in the forum, and maybe on Peter's site at www.grainge.org. Next week I'll try to spend some time on posting an update here.
I am running Firefox 220.127.116.11; it was doing the same thing in 18.104.22.168 yesterday. RoboHelp is X5.0.2.
I looked through old postings and Peter's site before posting here but haven't found anything that really explains the issue.
What really doesn't make sense to me is why it works okay sometimes and other times not. I do wonder if it's a Firefox setting somewhere, but I have no idea where the setting would be. Maybe I'll play around a bit with the options.
You might try the Firefox forum as well. They're helpful folk.
Yesterday I posted a new topic on this subject,
"Frame loading, TOC, Index, Search display problems in Firefox, et al. "
(just in case readers of this topic don't make the connection from the topic list)
1. Select Tools > Options.
2. Click Content.
Hope this helps.