2 Replies Latest reply on Nov 16, 2006 10:31 PM by GJA

    Connection Problem

    Jenny_Bublitz
      My client is suddenly recieving a "Your role in this website is no longer valid. Please obtain a new connection key file from this website's administrator" error message in Contribute 3. I, being the website administrator, have not changed anything on this site in the past few months. Why is he suddenly recieving this message?
        • 1. Re: Connection Problem
          Level 7
          JenJob wrote:
          > My client is suddenly recieving a "Your role in this website is no longer
          > valid. Please obtain a new connection key file from this website's
          > administrator" error message in Contribute 3. I, being the website
          > administrator, have not changed anything on this site in the past few months.
          > Why is he suddenly recieving this message?
          >
          could be that, the connection key is corrupted? may be by the users?
          • 2. Re: Connection Problem
            GJA
            Me too.

            All of a sudden all my sites have no administrators - yet last time I used Contribute I was admin on them all...? I can't comnnect to the sites noe set myself up as admin due to various strange errors - to due with not being able to save to shared settings, not a vaild role, or unknown error????

            What the??****

            All I've done is change machines to an Intel Imac - could that be it???