4 Replies Latest reply on Jun 13, 2008 8:44 AM by (StephenMorgan)

    thumbnails not working

      When I use the thumbnail behavior for addt, it always comes back as image not found. I followed the tutorials and everything is properly set up.
      When I use show image it works like a charm.
      Please help!!!
        • 1. Re: thumbnails not working
          Günter Schenk Level 4
          Hi Stephen,

          most probably the thumbnails are not generated due to wrong folder permissions. Please open the file "includes/common/KT_config.inc.php" -- in here you should see - among others - two variables "$KT_folder_mode" and "$KT_file_mode". What values are currently assigned to these variables ?

          Cheers,
          Günter Schenk
          Adobe Community Expert, Dreamweaver
          • 2. Re: thumbnails not working
            Level 1
            The config is:
            $KT_folder_mode = "755";
            $KT_file_mode = "644";
            Thanks
            Steve
            • 3. Re: thumbnails not working
              Günter Schenk Level 4
              Hi Stephen,

              please try with...

              $KT_folder_mode = "777";
              $KT_file_mode = "755";

              ...and see if that works. However, thumbnails are saved in a folder called "thumbnails", which is created inside the respective image upload folder -- and when this one doesn´t have sufficient permission to allow scripts to create additional subfolders like "thumbnails", setting $KT_folder_mode to e.g. 777 wouldn´t help anyway, because those two ADDT config variables just affect newly created folders respectively newly uploaded files and can´t change the permission of the parent image upload folder.

              Cheers,
              Günter Schenk
              Adobe Community Expert, Dreamweaver
              • 4. Re: thumbnails not working
                Level 1
                Thanks but still not working. Can you think of anything else?
                Can it be because I already have a show image folder?
                I also have an image upload file as well?
                Still confused!
                Steve