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Can you be more specific as to which dialog is greyed out?
How far into the process can you get?
Are you using the Easy or the Advanced mode?
I would trash the eyeOne prefs.
I echo that.
In the Macintosh OS X, toss the file called "ch.gretagmacbeth.i1.EyeOneMatch.plist" ([Your Computer] > Users > [Your User Name] > Library > Preferences > ch.gretagmacbeth.i1.EyeOneMatch.plist).
If your problem doesn't clear up, also try removing the file called "Eye-One Match" (in the same location).
IMPORTANT: Before you remove those files, make sure that the EyeOne Match application is NOT running.
I am unsure what you mean by tossing the file ( by the way it is now called X-Rite and not gretmagmacbeth.
By the way according to instructions on the CD I installed files in applications folders of Mac.
1" Eye-One Diagnostics;
2. Eye-One Match and
3. folder Eye-one Match 3
Below I found these within folder " Eye-One Match 3" in my applications.
Installer Log File
Toss a file - another word for delete in this case. This would be a
preferences file, NOT something in the Application folder. Deleting
preferences is a typical Macintosh response to a problem - but keep a
copy just in case.