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We downloaded a trial version of RH 7 and used it to generate the help files, but the output produced by RH 7 contained the same bug as RH 6.
We contacted Adobe support but they had no insight regarding this problem. (Actually, they suggested we contact Microsoft to ask Microsoft why Adobe's HTML does not work.)
We downloaded a trial version of Doc-To-Help and found that it successfully imports the RH project and produces output that runs reliably on the same systems where the RH output bombs off. (Plus, the Doc-To-Help output contains some other nice features that the RH output does not.)
So, we settled on the solution of using Doc-To-Help rather than RoboHelp.
Not sure I know enough terminology to express this clearly and concisely, but the two features we like in the output are:
The DTH output automatically produces "breadcrumbs"
With a hierarchical table of contents, DTH automatically produces the page to display when the user clicks on an upper-level topic, whereas we were manually building that page for RH