0 Replies Latest reply on Jun 9, 2005 1:11 AM by (Christian_Bleske)

    Elements Server freeze

      Hello,

      Elements Server Version 6.0 on Windows Server 2003. For ten days everything
      works fine, Web-UI and EMail. Yesterday the server stops working. A new job
      which came in, via web-ui or email, runs till the message "Job starting for file..." appears in the log and after that nohting happens. See part of log below. It is possible to create a pdf - document, manual, whit Adobe Acrobat. Any idea?

      Christian

      [Thu Jun 9 08:39:39 2005] 1824 rotating existing log files C:\Programme\Adobe\Acrobat Elements Server\logs\s402x055.log if more than 100KB
      [Thu Jun 9 08:39:39 2005] 1824 logging to file C:\Programme\Adobe\Acrobat Elements Server\logs\s402x055.log
      [Thu Jun 9 08:39:39 2005] 1824 creating new config from C:\Programme\Adobe\Acrobat Elements Server\cfg\aaes.xml
      [Thu Jun 9 08:39:39 2005] 1824 creating new client with name "s402x055"
      [Thu Jun 9 08:39:39 2005] 1824 initializing a new client
      [Thu Jun 9 08:39:39 2005] 1824 starting client "s402x055"
      [Thu Jun 9 08:39:40 2005] 1824 stopping apache server
      [Thu Jun 9 08:39:43 2005] 1824 starting apache server
      [Thu Jun 9 08:39:44 2005] 1824 client "s402x055" running
      [Thu Jun 9 08:39:47 2005] 1824 no job from restart source - removing from source list
      [Thu Jun 9 08:39:53 2005] 1824 saving message 1 from mailbox
      [Thu Jun 9 08:39:53 2005] 1824 removing a type "source" with name "restart_slot-01"
      [Thu Jun 9 08:39:58 2005] 1824 finished parsing message C:\Programme\Adobe\Acrobat Elements Server\data\email\inspool\2abfe036-ee28-4cd8-8755-087d836be5f3
      [Thu Jun 9 08:40:01 2005] 1824 jobslot found work
      [Thu Jun 9 08:40:01 2005] 1824 Job starting for file C:\Programme\Adobe\Acrobat Elements Server\data\staging\s402x055_slot-01_email_email_1824\20050607 - Zentralisierung der IT Services (VV).ppt