3 Replies Latest reply: Nov 24, 2008 8:01 AM by Bernd Alheit RSS

    Error: There was an error opening this document.  The file is damaged and could not be repaired.

    Community Member
      I have the new Adobe Acrobat 9 Pro for Windows. It asked, during install, to remove my 8 Pro version, which I said yes. When it was done installing it said that I had to 'deactivate' my 8, which I did not do (it couldn't do it for me, either).

      Two things:
      1. When I open 9 Pro it doesn't have the 'pretty' screen I got using 8, which gave all the different options (combine files, etc) using icons. Can I get that back?
      2. When I create a pdf with multiple documents (this is the only feature I've used so far in 9 Pro), the END USER cannot open the pdf. It gives the following Adobe Reader error:
      There was an error opening this document. The file is damaged and could not be repaired.

      What do I do?