8 Replies Latest reply: Apr 11, 2008 10:55 AM by (Aandi_Inston) RSS

    Deactivate button greyed out

    Bart Cross Community Member
      I had to replace my motherboard and I need to re-install the OS.

      I have registered Acrobat 8 Pro and it was activated, but since a recent update the deactivate button is greyed out. I have tried the repair function and tried to re-register but it has not helped.

      I have had this problem before and the only solution I have found is to un-install the app, re-install the app and then apply the updates before registering and re-activating but the problem with this is obvious. I had the same issue with V7 pro.

      This is a massive pain. Any other suggestions?