3 Replies Latest reply: Jun 11, 2008 11:11 PM by (Alan_Derk_Chen) RSS

    Error Opening This Doc (14)

    Community Member
      We're on adobe 7 and received a doc from outside, when we try to open it says: There was an error opening this document. There was a problem reading this document (14).

      Any idea what and "error 14" is?
        • 1. Re: Error Opening This Doc (14)
          Community Member
          Possible solution:

          This error message mean the PDF is corrupted. With each new version of Acrobat and Reader Adobe released over the last few years Adobe have tightened up the PDF Spec, i.e., badly formed PDFs that Acrobat and Reader used to be forgiving will no longer work.
          Some clone PDF development products could be producing PDFs that don't conform to the spec.
          It could also be that the PDF was corrupted during email transmission.
          Find out if the PDF was developed with Acrobat or a clone.
          http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=7631
          • 2. Re: Error Opening This Doc (14)
            Bill@VT MVP
            It may also be that the file was sent by e-mail and either not properly encoded at the sending end or your e-mail client decoded it incorrectly. It used to be common for clients to try to send PDFs as ascii files and that was the source of the corruption - a PDF is binary.
            • 3. Re: Error Opening This Doc (14)
              Community Member
              Hi,

              If necessary, I think you can try a utility called Advanced PDF Repair to repair your PDF file. It works rather well for my corrupt PDF files. Its web address is http://www.datanumen.com/apdfr/

              Alan