2 Replies Latest reply on Sep 8, 2008 5:18 AM by (Chris_Mezzolesta)

    Why is it taking 6 hours to start conversion??

      I figured that since it says that subscribers have priority over trial users I would subscribe...but there is no improvement in the service after I paid! Tried converting 2 files yesterday on the trial, it sat there for almost 24 hours and nothing happened. I need these files today, and after paying, I see nothing different than I saw yesterday. I don't HAVE 6 hours to wait for this!! What is going on???