I figured that since it says that subscribers have priority over trial users I would subscribe...but there is no improvement in the service after I paid! Tried converting 2 files yesterday on the trial, it sat there for almost 24 hours and nothing happened. I need these files today, and after paying, I see nothing different than I saw yesterday. I don't HAVE 6 hours to wait for this!! What is going on???
I have done that, and as of yet received no response. If I can't get these files converted by the end of the day, I have wasted the ten bucks. I used this service a while back (trial, even) and it started right away and worked beautifully, no idea what is going on.