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I've had the same problem since Oct 30 2008: after submitting a dozen Word documents for conversion, CreatePDF simply does nothing, and never converts the documents. What's even worse, there's nobody at Adobe we can call to find out what's happening, despite paying $480 for this service ($120 per year for the past 4 years). It's time to cancel my subscription.
I'm having the same problem. The last time I successfully converted a file was Thursday evening 10/30. My conversion activity is only showing up in the "Results Queued For Delivery" section. There is nothing in the "Conversion History" to download.
Obviously a problem as the same with me for about the past 4 days.
There is an option to go online and use your subscription to create a pdf file online and wait for it, but if you have special print conditions (specifically installed fonts) then uploading a document and converting it may not work.
I am also having the same problem. I have a printer deadline and this service has unfortunately not been very reliable lately. I submitted a help ticket yesterday but it's nearly end of day Monday and I haven't gotten a response. I guess I need to find a back-up plan. Too bad I'm paying $100/year for this.
I need to convert a file to PDF. I have never done this. So I was wondering if someone can help. The file that I have is in my microsoft works word processor. Which is saved as file type - wps
I tried to convert it. all it shows is script like lots of squares with letters between the squares. It is crazy. I have tried it twice. I don't know what to do. This probably does not make sense.
Perhaps I can help you. I need a sample word processor text Doc to try
Please send me a document by email. I shall respond fast. I will then
know why this problem happens.
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