2 Replies Latest reply: Mar 3, 2008 9:30 AM by Curt Y RSS

    No thumbnails in Bridge 2.1.1.9

    hrh gracie Community Member
      Latest fun with Bridge.........

      Yesterday afternoon, while examining thumbnails for a directory (it worked FINE BEFORE THIS), I suddenly got no thumbnails. Put the folder on a directory with images - content panel is EMPTY. Bridge appears to be hung and I have to kill it.....

      YES, I've started it and reset cache, preferences, and all that. NO DIFFERENCE. I even did ANOTHER install/reinstall - NO DIFFERENCE.

      WHAT is going on with this piece of software? Up until now I've defended Bridge, even with the frequent crashes, out of memory errors, and all that, but this is getting RIDICULOUS. I didn't change any Bridge settings, didn't change ANY preferences, didn't change ANYTHING on the system. One time its working, and after another of the frequent crashes, its NOT.... C'mon Adobe, at LEAST get somebody in here to respond to some of these problems.......
        • 1. Re: No thumbnails in Bridge 2.1.1.9
          dkperez, have you found a solution to this problem? I am having the EXACT same problem, and no one seems to know how to help. I would greatly appreciate any help.
          • 2. Re: No thumbnails in Bridge 2.1.1.9
            Curt Y Community Member
            Have you done the hold ctrl key when you start Bridge and tried the options listed? Also, find the cache location (edit>preferences>cache) and go there and see if there is any data listed. Sounds like for some reason Bridge can not find the thumbs directory. If you have reinstalled the cache should be empty if Bridge can not find directory. If you access files does the program "work" to build thumbs?