6 Replies Latest reply on Jan 14, 2009 4:08 PM by Omke Oudeman

    Latest problem - can't import using card-reader

      In Bridge>File>Get Photos from Camera.....

      App recognises there is card reader and card and amount of photos and then when asked to "get Photos", I get this message:-

      "Adobe Bridge CS3 cannot obtain files from this device. Please ensure that the device is connected properly, or that the battery is charged, and try again."

      What does this mean? - I am using a card reader, there are no batteries! There is never any problem when I import using Capture One Pro or iPhoto or LightRoom or Aperture with this method, so why now?

      Any thoughts?

      Cheers
      Frances