7 Replies Latest reply on Nov 3, 2008 3:58 PM by Ramón G Castañeda

    Cannot get RAW image to open in CS

      I have Photoshop CS (mac 8.0). I recently bought a Canon G9 Powershot camera. I tried opening an image in Photoshop and got an error: "Could not complete your request because it is not the right kind of document".

      I thought that I might need to upgrade my Camera Raw plugin file. Following directions from the Website, I removed the original Camera Raw plugin file from the File Formats folder within the Plugins directory. I downloaded the Camera Raw 2.1 and put it in the File Formats folder. Still did not work. I then tried Camera Raw 2.4. Still nothing.

      Then I installed the Adobe DNG Converter and put it inside my Adobe directory. I opened it and tried to Select Images to Convert, but the RAW image take with the G9 was grayed out (not active -- could not select it)

      So the problem is that no matter what I do, I cannot seem to open RAW images in Photoshop. Please help.