This content has been marked as final. Show 24 replies
>Just installed the new plug in
How? The fact it's not working is a good clue that something, somewhere is not right but the lack f any info makes it hard to track down. Did you purge the cache from the folder after the new CR install?
Sorry for lack of info. I was just hoping to find if someone else was getting it to work. I actually read Read Me file and there was nothing about purging cache. Went back to PS, Preferences > Camera Raw and cleared cache. Relaunched PS. Problem remains. Happy to follow any suggestions or give any info that might be helpful. Thanks
Which OS? (e.g., Mac, Win XP, Win Vista, etc.)
Please visit the Help or Photoshop menu and choose "About Plug-In". Verify that only one "Camera Raw" shows up in the list of plug-ins. Then choose "Camera Raw" and verify the version number that appears in the splash screen.
Try purging the Bridge cache through the Tools menu in Bridge for each offending folder.
In Bridge: Tools > Cache > Purge cache for 'foldername'
Yes, only one version of Camera Raw shows up in list (version 220.127.116.11).
Went to Bridge and purged cache.
New MacBook Pro (just introduced model); Mac OS 10.5.5; 4gigs ram.
Alan, do you see LX3 thumbnails in Bridge? Did you update to 5.2 via AUM or drag and drop in the plugin?
Bridge, ACR QE
Michelle, yes, I see the thumbnail in Bridge. I let AUM perform the update.
Alan, could you please try in Bridge, select your LX3 file, do a "Cmd+R" to see if this file opens in Bridge hosted ACR 5.2?
Alan, are you trying to open the RW2 directly or a DNG conversion? For what I understand in the release notes, currently, ACR will only support RW2/RWL through a pre-conversion step to DNG. So, it is expected that RW2/RWL files will not open directly in ACR.
I was able to open my RWL (Leica D-Lux 4) in Lightroom 2.1 and ACR after having convert them to DNG.
Hope this help.
>Alan, are you trying to open the RW2 directly or a DNG conversion? For what I understand in the release notes, currently, ACR will only support RW2/RWL through a pre-conversion step to DNG. So, it is expected that RW2/RWL files will not open directly in ACR.
Please ignore this message. Is is not correct. Camera Raw 5.2 supports the .RW2/.RWL files directly just fine.
Thanks johndeck. I've reread the release notes. In part it says:
** With the release of Camera Raw 5.2 (and upcoming Lightroom 2.2 release) there is an important exception in our DNG file handling for the Panasonic DMC LX3, Panasonic DMC FX150, Panasonic DMC FZ28, Panasonic DMC-G1 and Leica D-LUX 4. For those choosing to convert these native, proprietary files to the DNG file format, a linear DNG format is the only conversion option available at this time.
Seems this speaks to converting to the DNG format. I see nothing about not being able to open RW2 files directly in Photoshop or Lightroom using the Raw plugin. Are you seeing where they state you must convert to DNG, or maybe I'm just not understanding the release statement.
> I was able to open my RWL (Leica D-Lux 4) in Lightroom 2.1 and ACR after having convert them to DNG.
Just out of curiousity (and because I'm considering the Panny), are both the Leica and Panny DNGs treated the same with ACR? How severe is the "uncorrected" distortion in the wide-angle images?
Alan, I am sorry to have share with you and the community my wrong interpretation of the release notes. Hopefully, Mr Knoll corrects me. Thank you.
Now, if I correctly understand (as a french speaking guy), the release notes tells us that, currently, linear mode will be used for RW2/RWL to DNG conversion.
What incline me to have this wrong understanding is that ACR 5.2 do not open my RWL directly. I suppose I have to double-check what I have done while upgrading.
I did the automatic update from within Photoshop to download the new ACR and it wouldn't open LX3 files.
I then downloaded 5.2 from adobe.com and installed manually and it works fine. LX3 files show up in Bridge and open with ACR.
The same thing happened with the Nikon D90 when it was new.
I'm on Mac OS X 10.5.5.
What a crazy waste of time! I had the same experience as tomrock and thanks to his post, I installed the plugin manually and it worked fine. I had previously installed via Adobe Updater and files could not be recognized from lx3 and fx150.
Now if I can just get CS4 to apply proper color management when printing to 3800...
There appears to be an issue with the AUM patcher. For now, if you're having difficulty getting new raw files to show up, please install the plug-in manually.
Evan, you are welcome to email me directly to continue discussing color management in CS4 with the 3800 (something I happen to be familiar with): email@example.com.
Thanks Eric. Installing the plug-in manually got things working.
I get exactly the same issue. I purged the cache in Bridge CS4 and the image shows in the preview but that's all. Try and open in Photoshop CS4 and I just get the 'File not supported' message. I have checked the installed version and pretty near everything else I can think of but no luck at all.
Update: I have now installed the plugin manually and it works fine so it must be something in the automatic update process.
Wait, so did anyone have success with the .RWL files in Lightroom? I don't understand, because, I still cannot get LR to recognize the file, and this posted on the Camera Raw 5.2 page seems to explain the issue:
"(Lightroom has not been updated with the new camera support listed below. Lightroom will be updated in December to Lightroom 2.2 with new camera support)"
I just got a Leica D-LUX 4, that's on the list, as is the Panasonic you mentioned. I'm running Lightroom 1.4 and CS3 - I am lost and frustrated... any help would be appreciated.
You have to wait until Lightroom is updated. Lightroom DOES NOT USE Adobe
Camera Raw. They share the same technology, but ACR is not used in LR only
Bridge and Photoshop. Just wait until Dec. which is coming up fast.
Or, use the DNG Convert 5.2 (free download) and convert them into DNGs for importing into Lightroom 2.1. now.
[quote]I'm running Lightroom 1.4[/quote]
David -- LR 1.4 wont be updated for this camera. You'll need LR 2.2.
If he converts to DNF, he can open the file in L@ 1.4, heck, all the way back to Photoshop CS and Camera Raw 2.4.
>If he converts to DNF
Minor typo for DNG, I'm sure.