12 Replies Latest reply on Jan 1, 2009 8:35 AM by (Terry_West)

    CS2 camera raw plug-in no longer working

      Issue description
      Summary: I currently have CS2 installed on my Dell desktop. In September, I noticed that I could no longer open raw files and I looked on the Adobe site, found the plug-in, downloaded it and all was well.

      Just the other day I went to use more raw files and this is the message that I'm receiving:

      "Could not complete your request because it is not the right kind of document"

      This is the same message that I had received in September before downloading the plug-in.

      I have been back on the site, have downloaded the CS2 security update, the plug-in (as the number seemed to have changed from 3.5 to 3.7), and the DNG converter and nothing is working.

      If anyone knows what I can do, I would be very grateful...