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Did the raw files you are trying to open come from a camera that is supported by Camera Raw 3.7? The message you are receiving would indicate that the camera is not supported.
Check the FAQs of this forum for a link to a tech note spelling out the earliest version that supported each camera.
It's from a Nikon D300... and it's the same camera that I had used in September...
Should I be looking for the earliest version of the plug-in and not the latest?
The D300 is not supported by Camera Raw 3.7, which is the last version of Camera Raw for Photoshop CS2. If you have no plans to upgrade your version of Photoshop then you need to download the latest DNG converter (currently version 5.2) and convert your raw images to the Digital negative format. Then you will be able to open those DNG images with Photoshop CS2/Camera Raw 3.7.
> Should I be looking for the earliest version of the plug-in and not the latest?
Of course not! That would be the ultimate nonsense.
You should be looking for the latest one that will run with your version of Photoshop: 2.4 for CS, 3.7 for CS2, 4.6 for CS3 and 5.2 for CS4.
Then look up in the tech note whether the camera is supported by the latest version of ACR that can run with your older version of ACR.
If you had been able to open raw files from a D300 in ACR it means you have to have had a Nikon plug-in installed, and it was the Nikon plug-in you were using without realizing it.
You will NEVER be able to open raw D300 files directly in CS2 and ACR 3.7. You must use the DNG Converter as Jim explains in #5 until you upgrade to the current version.
The capabilities of ACR 5.2, which only runs in CS4, are light years ahead of your ancient version 3.7. The upgrade to CS4 should be a no brainer for you.
Thanks, guys--I really appreciate your help!
I am running C.S. 2 ver.9.02.Having just bought a Nikon D700 I have transferred my images but I cant open any of them in Photoshop.I get the message"could not complete your request because it is not the right kind of document"Can somebody out there help a complete novice?
Try this link:-
I want to get CS2 by purchasing via eBay as CS4 is a bit too pricey for me. I see that the former uses ACR 3.7 and the latter uses 5.2.
What exactly is different in terms of converting a RAW file from say, a Canon 20D or 40D between the 3.7 and 5.2? How will the output file be different?
I ask as Ramon mentions that 5.2 is "light years ahead"...
There are substantially less features and options in ACR 3.x than in ACR 5.2.
The 20D began to be supported in ACR 2.4. The 40D began to be supported in 4.2, which only works in CS3.
BEWARE of software bought on eBay.
ADOBE does this BECAUSE of all the DIS-HOINEST ABODE USER that think they are getting away with multiple use of SERIAL NUMBERS without the least bit of caring about theft.
I Use the D300 with CS4. Because when i bought CS2 I was not aware of NON support of NEF(Raw) files from the D300 nikon I bought.
So, I waited till CS4 then $199 upgrade.
I am also, going to use LightRoom 2.2 soon. From what I heard that program does almost what CS2,3,4 photoshop's do with less hassle...but, not everything.