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What happens when you try to open a file? Do you get an error message?
Did you remove the older version of Camera Raw when you installed the 3.6 update?
There is a 3.7 version available, too. Go into Photoshop, select the Help menu and select Updates. See if installing that helps.
I get an error message that says, "Could not complete your request because it is not the right kind of document."
Yes, I removed the older Camera Raw before installing the 3.6 version.
When I go to help>updated I get another error message that says, "server not found."
I'll try installing the 3.7 version.
Any other suggestions? Thanks for trying.
Make sure Photoshop is recognizing the Camera Raw filter. Again, go to the Help menu, select About Plugin and select Camera Raw from the list.
As for the Help > Update, were you connected to the internet when you tried that?
I installed the 3.7 plug-in.
But when I go to Help>About Plug-in>Camera Raw it says that the plug-in version is 2.0. Does this mean that it is not recognizing the 3.7 version? If so, what do I need to make it recognize the update?
Yes, I was connected to the internet when I attempted to update throught the help menu.
>But when I go to Help>About Plug-in>Camera Raw it says that the plug-in version is 2.0.
In Photoshop CS2 ??? That doesn't sound right. ACR 2.x was for CS.
That is odd. Please confirm that you are using Photoshop Cs2. And which platform (Mac or Windows) are you on?
What folder did you put the 3.7 plugin into?
Yes, I'm using CS2. The version number (2.0) is what it says on the icon when I go to: help> About Plug-in >Camera Raw, but when I right click on the Camera Raw icon in My Computer> Local Disk (C:)> Program Flies, Common Files> Adobe> Plug-ins> CS2> File Formats> and check properties, it says version 3.7.
I'm pretty sure this is where I was supposed to stick the file.
I'm not sure what the discrepancy is.
When I right-click on an image from my D80 in RAW mode, it says the file type is "NEF" and it opens with "Adobe Photoshop CS."
I am SO confused.
>And which platform (Mac or Windows) are you on?
It has to be Windoze:
>I go to Help>About Plug-in>Camera Raw
Sorry, I'm running Windows.
Can you confirm that you are indeed running Photoshop 9.0.2?
How do I do that?
Photoshop > Help > About Photoshop will tell you what version is running.
I'm running Version 8.0.
>I'm running Version 8.0.
You are NOT running Photoshop "CS2" at all, but Photoshop CS ("CS1").
The latest ACR plug-in you can use is ACR 2.4.
>I am SO confused.
Yes, you are. :/
Do you have both CS (ver 8) and CS2 (ver 9) installed on your computer?
When you said you put the Camera Raw file into the C: > Program Flies, Common Files> Adobe> Plug-ins> CS2> File Formats folder, did that folder already exist? Or did you have to create it?
I guess I was wrong. It appears that I am running CS not CS 2. I got my Photoshop and InDesign (which is CS2) mixed up. I do not have Photoshop CS2 ver 9.
John, I did not create the file formats folder, it was already there and it had a Camera Raw plug-in in it (version 3.0). I removed the old version (putting it in a folder on my desktop) and then putting the Camera Raw ver. 3.7 in its place.
I appreciate everyone bearing with me on this.
If you are using CS you will need to get the DNG converter and have that convert your D80 raw files to DNG files that Photoshop CS can open.
The latest raw converter for CS is 2.4. You can download that at http://www.adobe.com/support/downloads/detail.jsp?ftpID=2701
I did it, but no go. Still getting same error message.
Did what? The DNG converter is a standalone program. You feed your raw files into it and it converts them to DNG files. Then use Photoshop CS to open the DNG files. You cannot open the raw files directly unless you update to a newer version of Photoshop.
I dowloaded the raw converter and placed it in my file formats folder. I guess I just didn't understand completely. It's had been a long day.
I will research the DNG converter and try that. I can't tell you how much I appreciate your help!
No, you are not doing things correctly yet. The DNG converter is a separate, stand-alone program. It does not require Photoshop or any other program other than your operating system to run. You use it to convert your raw images to the Digital negative (DNG) format, and then you would open those DNG files with Photoshop CS and the correctly installed Camera Raw 2.4. The DNG files still contain all of the raw data, and you can achieve the same results from those files as you can the original raw files from your camera. If you are not willing or able to update your version of Photoshop, then this is the route you will have to go in order to work on your raw images.
Added later: since the DNG converter is a separate program, it can be placed anywhere on your computer. I find it easy to simply leave it on the desktop so that I can drag the images from my camera (via card reader) onto the DNG converter. Then all you have to do is follow the prompts in the DNG converter to configure the conversion the way you want it.
I donwloaded the converter, followed the instructions, and I get an error message that says, "The source folder does not contain any supported camera raw files."
The test image in the test folder is an NEF file. Does that matter?
Drag the FOLDER containing all of the images, not the individual raw files themselves.
Which version of the DNG converter do you have? It should be 3.7 or later.
I'm using Canon files (.CR2), not Nikon files. With the CR2 Files I can drag/drop either individual files or a folder full of files onto the DNG Converter. But if I have the converter open and use Select Images to convert I have to select a folder, not an individual file.
Read carefully, please:
* Delete ACR 3.6 (and/or 3.7). You cannot use it with CS.
* Download and correctly install ACR 2.4.
* Download the stand-alone DNG Converter 4.0 and use that to convert your raw files to DNG files.
Guys, I think I got it sorted out. Thank you so much for all your help and input. I hope I can return the favor someday by helping someone else solve a problem. Technology is great, unless is doesn't work (or, as in my case, when there's a fair bit of pilot error involved).