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Are you running Photoshop with admin permissions? What are the permissions for the volume you are trying to access? Check Photoshop CS3's properties and see if it's set to run as admin permission...
Thank you for suggestion but I don't know how to check this. Looked in PS3 Help for administrative permissions and only Version Cue references were provided. Could you give me the pathway to check this?
In looking for permissions, I did find under Edit>Preferences>File Handling that the Enable Version Cue was checked, but since I do not have or use it, I just unchecked it. Should I reset to Enable Version Cue as it was, or turn it off? I don't think this is what you were suggesting.
I had this problem too, and purging the cache fixed it. I found I had to do this under "Edit->Preferences" raher than "Camera Raw Preferences".
Can someone help!!! I have honeymoon jpg images that have been rescued from corrupted flash disk. They only resolution they display is 160x120, even though size of the file is 1MB. ???? What can be done? Any help greatly appreciated. Thanks
First, Igor, I think you wound up in wrong place. You may want to start a new thread.
Now, back to thumbnail issues in Camera Raw.
Jeff, I went into Bridge>Edit>Preferences>Cache> and hit Purge Cache. Nothing seemed to happen. CR2 thumbnails are still generic. I moved around to other picture files and they all appear with generic thumbnails. Was this the right place to do this? I had read about doing this from prior postings but was not sure if this is what they meant.
Under Edit>Preferences>Thumbnails, the Prefer Adobe Camera Raw is checked, along with High Quality Thumbnails, and 400mb file size.
Any changes needed here?
Can you bring up the Camera Raw preferences dialog from Bridge's menu? If so, what version is displayed in the title bar?
No, it is not highlighted as a possible selection.
If Bridge has the Camera Raw Preferences menu item grayed out, this means that you have not installed the the Camera Raw plug-in in the correct place were both Bridge and Photoshop can see it.
Please reread the installation instuctions, and place you copy of Camera Raw in the correct location.
Thomas (and others that replied)
I downloaded and reinstalled ACR 4.1 following the directions in Adobe's Camera Raw 4.1 update. I had done this back in early June and the 4.1 file was in Program Files>Common Files>Adobe>Plug-ins>CS3>File Formats as it should have been, but I was unable to convert the zip file since I was using the 30-day trial version and it had expired. I purchased and downloaded PKZip, downloaded the ACR file, and moved it into place. It's working. I can now view Camera Raw Preferences. Thumbnails show images for CR2 files and raw files now accept metadata and keyword updates in .xmp files.
Thanks to all.