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> i've installed it in the correct file over and over and over.
Well, why don't you state EXACTLY where you installed it? While you may THINK you've installed it correctly, obviously you haven't, so that's the top of the list for troubleshooting.
C: program files/common files/adobe/ plug-ins/CS3
the only thing i can see that is definately wrong is that i don't have the "file format" folder in the "CS3". also, 'camera raw preference' is greyed out in bridge/edit, so i know it's installed incorrectly. please?????
>i don't have the "file format" folder in the "CS3"
Uh huh, well, THAT's gonna be a problem cause that's where Bridge is expecting to find it. So, without that folder, you DON'T have Camera Raw correctly installed. How did you install CS3 in the first place? I would suggest a re-install.
un/re-install did the trick. darn! wasted my WHOLE day!
thanks so much for your help Jeff! REALLY, REALLY, REALLY appreciated!