4 Replies Latest reply on May 20, 2008 11:06 AM by John_Cornicello_Photo

    Can't open raw format files in photoshop elements 3.0

      I'm sure this question has been posed here 1,000 times already, and I've just spent over an hour surfing the web, using adobe on-line support, etc. -- too much to sift through, and none of it giving me a simple answer.

      So here's the question:

      - Using Windows XP
      - I have a Nikon D40
      - Photoshop Elements 3.0
      - 2.3 Camera Raw Plug In

      From what I am able to gather, I SHOULD be able to open raw format files using PE 3.0, but I get the various error messages:

      "Could not complete your request because it is not the right kind of document".

      "Could not complete your request because the file-format module cannot parse the file".

      Am I missing some sort of simple step before I start downloading plug-ins I don't need and messing up all the settings on my computer? Any help would be appreciated, and once again, apologies if I'm repeating a question that's been asked a million times before.