2 Replies Latest reply on Oct 25, 2007 9:04 AM by (Ric_Wright)

    Activator request error

      I've tried from two different computers to access downloaded ebooks through Digital Editions (after having authorized the computers through Adobe) and always get this message:

      Adobe DRM Error
      System: 7
      State: 4
      Class: 15
      Code: 31
      Message: Error on request or response from server.
      Please check your network connection and try again.
      Scroll below or view error.log for more details.
      Your Adobe software could not be activated.
      HTTP error on Adobe DRM Activator request.
      Adobe DRM Activator error (client code 31; HTTP code 556).
      Fault location: 15

      I've tinkered with firewall, Web accelerator and other settings, to no avail and haven't found any posts speaking to similar problems. Any ideas? Thanks for any help.