1 Reply Latest reply on Jul 16, 2008 3:15 PM by BWolfe [ADOBE]

    authorizing content

      I have received some journal articles from the British Library, tried to open them in Digital Editions, all it does is come up with a box that says 'authorizing content' which just sits there doing nothing. I can then only click on close or minimize.
      Desperate need of these PDF's please help!!!
        • 1. Re: authorizing content
          BWolfe [ADOBE] Level 3
          I'm assuming this is ADE 1.5..

          1. Turn on error logging (http://www.adobe.com/go/kb403740)
          2. Try to open the books
          3. Read the error log, post back what it says (or open a support case...)

          Regards,

          Bentley Wolfe
          Senior Support Engineer, Flash/Flash Player/Digital Editions
          Adobe