3 Replies Latest reply on Jul 22, 2008 10:26 AM by BWolfe [ADOBE]

    Vista SP1

      how can I download Digital Edition on Vista SP1, I'm having problem in activation.
        • 1. Re: Vista SP1
          BWolfe [ADOBE] Level 3
          A problem activating is not the same thing as a problem downloading. It sounds like Digital Editions 1.5 is already downloaded, but when you launch it and it attempts to authorize your machine's fingerprint there is some failure..

          We'd need more detail to help... you can post here, or open a support web case at links at http://www.adobe.com/support/digitaleditions.


          Bentley Wolfe
          Senior Support Engineer, Flash/Flash Player/Digital Editions
          • 2. Re: Vista SP1
            Level 1
            I'm having the error when I do activating I get this message
            E_ADEPT_REQUEST_EXPIRED http://adeactivate.adobe.com/adept/Activate
            Please I need a solution!
            • 3. Re: Vista SP1
              BWolfe [ADOBE] Level 3
              Randa, you'll need to open a support web case.

              To open a Digital Editions 1.5 Technical Support case, please use the contact links at http://www.adobe.com/support/digitaleditions.