1 Reply Latest reply on Jan 10, 2009 11:56 AM by (jbsumme)

    E_AUTH_BAD_DEVICE_KEY

      I had my new Sony PRS-700 working just fine with ADE. The reader went bad (hard failure) and I had to return it. When I launch ADE it asks me if I want to authorize the new device and and click "Authorize". After I do I get the following error message:

      E_AUTH_BAD_DEVICE_KEY

      I've uninstalled and then reinstalled ADE and I still get the same problem. Any ideas?