2 Replies Latest reply on Feb 14, 2009 9:42 AM by kylepounds

    Document is licensed for a different user account

      I was just forced to update my Adobe Digital Editions (1.7) and now it says this when I try to open up my ebook:

      Document is licensed for a different user account

      Can someone fix this. I have spent a lot of money on this ebook and I dont want it to go down the drain.

      Mac OSX 10.5.6
      2.4 GHz Intel Core 2 Duo
      2 GB 667 MHz DDR2 SDRAM
        • 1. Re: Document is licensed for a different user account
          I have the exact same problem. I purchased a new ebook from ebook.com. During the download I was prompted to update my Digital Editions to version 1.7. I followed the instructions and while at the Adobe site, I had to create an Abode ID for authorization. I did that, then continued to complete the installation process. The installation was successful and I was able to download the ebook and start reading it. I then decided to read some of my previously purchased books in my Library and they ALL showed error with the following error message:

          Document is licensed for a different user account

          I have more then 10 books that I now can not access since I did the upgrade. Please provide a solution to this problem.

          Mac OS X Version 10.5.6
          Adobe Digital Editions Version 1.7.1079
          • 2. Re: Document is licensed for a different user account
            kylepounds
            Yeah I have the same problem only I have $350 worth of ebooks from ebooks.com that I can't open with pdg. I can with digital editions but I need to open them in pdf so I can convert them to another format so my ebook, myebook, can read it. I have windows.