1 Reply Latest reply on Apr 3, 2009 7:41 AM by Jim Lester

    No Response from Adobe Case #180841426.

      I had filed the problem to technical support about activation problem since March 29. I cannot activate my account, so I am unable to open my e-book. It kept saying:

      http://adeactivate.adobe.com/adept/Activate 121:6121:6121

      I really need to use the book. I got the response 1 day later. I was impressed by quick response from technical support.

      HOWEVER, when I replied back to them, they have not contacted me back. I frequently check the status of my case and it still states that pending for Adobe Response.

      I am really disappointed about this. What should I do? Any problem faced the same problem. Please let me know what to do.