A note about the User to User Forums: Adobe does not maintain an offical support presence here. Questions are fielded by FrameMaker users who stop by between times to ask or answer questions. Please consider:
Escalating your support questions through official Adobe channels if your question warrants such. For example, if no one in the U2U forums can successfully answer your need.
Do search before you post a question. If the search yields no help, or too much irrelevant information, such that the search is unusable, feel free to post a new topic. To search only the forum that you are in (i.e. only FrameMaker), make sure to select this option button:
Search forum messages only under the current topic (otherwise, you'll get results from all forums).
Do not post unrelated new questions in an existing thread. This is considered rude behaviour and detracts from the answers the initial poster receives.
Do post new questions as a new thread by clicking Add Topic in the main window of the FrameMaker or FrameMaker+SGML forum.
Do not post the same question several times in the same day. Especially, do not post the same question as a new topic and as additions to one or more existing threads. Spamming in this way is also rude.
Agreed, if your topic goes for several days without being answered, you might want to post a follow-up question in that topic. By reposting to the topic, the topic will jump to the top of the list for those who rank messages by date posted. Also, reposting to the same message will cause the topic to appear in message centers of those who subscribed to the forum.
If no one answers your post or question, it might be that no one has an answer. See #1.
