3 Replies Latest reply: Jan 26, 2009 10:52 AM by x_defect RSS

    AI shutting down when I save files...

    x_defect Community Member
      Not sure if anyone here may be able to help with this problem, but I'll try..

      I recently replaced some of my PC hardware and had to reinstall Windows and CS3 etc. Ever since, Illustrator seems to be able to work fine when I start a new document and save it. However, if I even just open any document I created before I reinstalled and then try to save a file in AI (new or old), I get an error message telling me "Illustrator has encountered a problem and needs to be shut down."
      I've tried Saving As under a different name/file type, copying/pasting content from the old document into a new one - doesn't work. Just opening any old file makes this error come up when I save.

      Every other program in CS3 seems fine - only Illustrator has given me this problem.

      Any help??