1 Reply Latest reply on Nov 7, 2008 11:33 AM by John BW

    Licensing for this product has stopped working.

    John BW

      When I try to start RoboHelp or FrameMaker (Adobe Tech Comm suite), I get "Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."

      This just happened. I was using FrameMaker before lunch without any problems. Any ideas to get my Adobe software back up and running would be greatly appreciated.

      Windows XP SP3
      Adobe Technical Communications Suite
      RoboHelp 7
      FrameMaker 8

      Acrobat 3D version 8 is still working

      The only thing installed recently is
      TrendMicro Internet Security 17

      John B.