3 Replies Latest reply on Oct 31, 2008 7:08 PM by James Newton, ACP

    Xtra Help

    sarah louise water
      Hi

      Can anyone offer advive regarding buying an xtra and requesting a refund.
      I purchased printOMatic Lite for a simple printing job. Before I purchased I contacted the company (they were answering back then), to ask of the suitability of the xtra. They assured me it was suitable.

      However, it it not suitable in any way and their customer support is dismal. I have send dozens of emails, have not one responce from them.

      I paid via their online payment service (alas not paypal).

      Is there any way I can get a refund from this company?

      Many Thanks
      S Waterfield