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XML Import is supported in the server. I'm guessing that your plug-in may be trying to access an interface that is not available in the server. I would need more information though. What interface are you trying to access that you get an nil interface pointer on?
Well - I was not able to guess that. Neither of InDesign Server products would give me that information.
Anyway, the problem seems to be solved now and the problem was wrong XML file (the links didn't exist). This is sad that such thing just crashes the server.
It certainly shouldn't crash the server. It would be great to learn more about this so that we could fix it. We've put a lot of effort into testing, both functional and uptime. We generally consider the server to be very reliable.
If you run a debug build, you should be able to break into the debugger when you crash. You could then at least see where the crash was and pass that information onto us.
It is not as simple as just a missing links. I tried importing an XML file with "missing links" and I got the following message on the InDesign Server log:
17:12:16 ERROR [xml] A specified file is missing: _DSC52134.jpg
I'm not sure what you mean by missing links. I imported the following XML file, where the file referred to in the href didn't exist. InDesign Server handled it correctly, by giving an error message.