1 Reply Latest reply on Apr 17, 2008 9:20 AM by (Juan-Carlos)

    How do I deactivate Master Collection?

      Hi and thanks for this great board!

      Th topic says it all: If I'd like to move my active master collection to another desktop, how do I deactivate it first?

      Thanks in advance!
        • 1. Re: How do I deactivate Master Collection?
          Level 1
          Andreas,

          Just launch any of the CS products in the suite (Photoshop, Illustrator, InDesign, etc.) while your computer is connected to the Internet, and then do the following:

          * Go to the Help menu and select 'Deactivate...'
          (if the option isn't enabled, give it a minute and try again)
          * On the dialog box that appears, click 'Deactivate'
          * Done. The entire Master Collection Suite is now deactivated.

          You can now install and activate your Master Collection on your second computer.

          NOTE: Please be aware that this feature exist to help users move their licenses among their personal machines. However, there is a limit of 20 deactivations for a given serial number (the reason is because unfortunately, we detected the feature was being abused by some to "float" the license among more machines than what the end-user license agreement allows).