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Did you edit the AdobeConfig.xml file to include the path to your in-house license server?
Make sure you include this information on the AdobeConfig.xml file deployed on the machines with Acrobat 8 so they can find your license server.
Please see page 6 of the "Configuring Acrobat 8 with ALM" guide for information how to enter the path in the file. The guide can be found at http://www.adobe.com/elicensing/licensemanagement/alm/pdfs/ConfiguringAdobeAcrobat8withAL M_EN.pdf
thanks for the idea - should have specified - that is what I meant by "configured and saved the AdobeConfig.xml"
Fiksim Adobe Licences
I also tried putting "27000" before the @ .
What is logged in adobe.log file? There is lmutil.exe util in license server tools directory. Can you try lmutil lmstat -adobe.lic and see if it tells "adobe: Up v 11.3" or not.
thankyou for the posts, after trying most things I could think of, decided to set up a dedicated licencing server, reinstalled from scratch on that server - everything appears to be working fine. Must have been something about the server I installed it on originally. Used for around 15 other programs so must have had an issue with one of them. If anybody else has a similiar issue to mine, some things I found that helped.
Under C:\Program Files\Adobe\License Server Tools\bin there is a batch file to start the licence server. Also, if you start a cmd window, browse to this location and run the following command - lmutil lmgrd
to see if the server is running.
Hope this helps anyone else with similiar issues.
thanks for the idea