3 Replies Latest reply on Feb 9, 2007 11:12 AM by (Maan_Ha)

    Creative Suite CLP upgrade & failed installation

      I'm trying to install the upgrade for Creative Suite 2.3 Premium and I try to install Acrobat 8 PRO, but the installation keeps failing. I type in the serial numbers that I have. I tried it both with and without the dashes in them, and the software says invalid serial number every time. I tried to set up an e-license for this since it says that Acrobat 8 needs to have an e-license, but when I click start on the setup e-license page, it says "No [order] result found." Do I need to set up the ALM or should it work with the serial number and if I need to set up the ALM, why can't it find my order? Any help?