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For the initial version of ALM Adobe has established a process to recover lost e-licenses via customer service. In the event of lost licenses (hard drive crashes, lost or stolen laptop, etc.), customers can call customer service and e-licenses will be added to the pool indicated by the customer (corresponding to the number lost).
Future versions of ALM will enable for self-service and auto-detection/recovery of lost e-licenses.
Any idea when this future version will be available. This is a show-stopper for our deployment.
I cannot provide specifics of when this enhancement would be implemented, but it is something we certainly want to make available sooner rather than later.