3 Replies Latest reply on Nov 17, 2008 1:05 PM by Jasmin Charbonneau

    Cannot Fill form

    Jaroslav Pavlicek Level 1
      I'm exploring content services server and according End user manual there is possibility to fill forms there. I have a .pdf form, go to document details, click on Fill form link. New windows appears with exception:

      There was a problem invoking this action. The required processes may not be present or active. Please contact your administrator.

      Error Message:
      Not Serializable

      Error Trace:
      ALC-DSC-005-000: com.adobe.idp.dsc.DSCNotSerializableException: Not Serializable
      Caused by: ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
      at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:152)

      Do I do something wrong or have the product misconfigured? Please help. The .pdf file is an XFA form document. No reader extensions were applied. There is Adobe Acrobat 8 on the client side.

      --- Jaroslav
        • 1. Re: Cannot Fill form
          Jasmin Charbonneau Level 4
          This actually calls a LiveCycle process called 'Samples Content Services RenderForm' under the 'Samples Content Services' category.

          This process makes a call to Reader Extension and uses a predefined certificate alias that might not be installed in your environment.

          What's the error from the log?

          • 2. Re: Cannot Fill form
            Jaroslav Pavlicek Level 1
            Yes, that was the point. Setting-up ARES certificate solved the problem. Thank You a lot.

            May I have a question? You wrote that 'Samples Content Services RenderForm' is called. Well. So if I don't import samples in production environment, lot of actions will stop work? It implies that importing samples is mandatory installation step. Right?

            --- Jaroslav
            • 3. Re: Cannot Fill form
              Jasmin Charbonneau Level 4
              Well, a lot of the integration between LiveCycle and Content Space is done through the Content Space samples. You will need to install them in production for it to work properly.

              That being said, you won't need to install all the samples. Probably just the ones in the 'Samples - Content Services' category.

              The rest are really just samples.