1 Reply Latest reply on Feb 10, 2009 4:58 AM by Hodmi

    "this computer must be connected to the network" message

      I am not sure if this is the correct forum, so my apology if I'm in the wrong place.
      I am a subscriber to a service that uses LiveCycle. I have downloaded a pdf to read and when I click on it I get a "This computer must be connected to the network in order to open this document".
      I am connected to the web. I use a firewall router between my DSL modem and my mac. I have not had any problems before this. Of course I could physically disconnect the firewall router but that's not a good solution for ongoing use. Are there specific ports that LiveCycle needs?

      Mac OS 10.5.5
      Adobe Professional 8.1.3
      Linksys VPN BEFVP41 firewall & VPN router

      Is there a specific port that needs to be open? or firewall setting? We have not had this problem with other accounts.

      Thanks in advance