3 Replies Latest reply on Jun 26, 2008 1:14 PM by (Kate_Sherwood)

    PDFGenerator/OCR fails if primary OCR language <> EN

    Level 1
      I am trying to create and ocr a PDF from scanned invoice Nextra.tif with Primary OCR language setting different from English.

      The scanned document Nextra.tif converts and ocrs fine in stand-alone Acrobat 8.1.1 Pro on any Primary OCR language settings.

      When I try PDFGenerator in LiveCycle adminui and Primary OCR language in File Settings is EN, DE, FR, SP or IT everything works fine.

      However, when I select language for example Polish, Croatian, Hungarian, … I just got error:

      Error Code:16003
      Error Message: ALC-PDG-016-003-An unknown/unexpected error occurred during PDF post-processing.

      Here is the stacktrace as I found it in the log:

      2008-01-18 20:02:01,114 INFO [STDOUT] 18.1.2008 20:02:00 com.adobe.native2pdf.bmc.logging.PDFGBMCLogger log
      INFO: ALC-PDG-001-001-Begin processing job : C:\Documents and Settings\Administrator\Local Settings\Temp\pdfg-Administrator\48\15ad-d7e8ce-56ea12-251f2a-cdccbb-b3dfc1\Nextra.tif
      2008-01-18 20:02:12,504 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-Nextra.tif: Job Completion Status: Failed
      2008-01-18 20:02:12,504 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-Nextra.tif: Time Job Completed: 18.1.2008 20:02
      2008-01-18 20:02:12,504 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-Nextra.tif: Time of Job Execution: 39 875 ms
      2008-01-18 20:02:12,551 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-016-003-An unknown/unexpected error occurred during PDF post-processing.
      2008-01-18 20:02:12,645 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.
      ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
      Caused by: ALC-PDG-16003-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-016-003-An unknown/unexpected error occurred during PDF post-processing.

      The second problem is that, the Primary OCR language I really need to set is Czech or Slovak, but LiveCycle offers only no existing Czechoslovakian language.

      Is there way in LiveCycle PDFGenerator to convert and ocr a scanned document on Czech or Slovak language setting?

      I installed the Adobe Acrobat 8.1.1 Pro and LiveCycle for JBoss using Turnkey + SP1b on Windows Server 2003.