2 Replies Latest reply on Jun 15, 2008 1:04 AM by HowardTreisman

    Packages to multiple queues/groups


      We have an application, which sends/receives applicant packages from single queue Ex: Queue name is 'XYZ'. We would like to have the packages to be received to different queues based on the City name from where they are sending, how can we achieve this?

      Ex: User 'A' belongs to NY City and logged into 'ABC' group, he sends one package which is received by applicant, applicant fills in the form and sends the email back, now it has to come and sit in 'ABC' queue. Like this we would like to maintain multiple queues and get the requests to corresponding queue.

      I am very new to Adobe LiveCycle ES Workbench, can anybody guide me to achieve this.

      Thanks in advance.