4 Replies Latest reply on Sep 28, 2009 5:36 AM by Hodmi

    Error in installing Workbench 8.2. Trial..

      Trying to install the Lifecycle ES trial....Followed the recommendation to install Acrobat 9 Pro extended first... this worked...

      Installing the Workbench produces the following error. This is after putting in the serial number...and the installer having produced an installshield dialog box with command line options, and having pressed next on the release notes agreement..

      (Aug 7, 2008 10:18:52 AM), Install, com.adobe.installshieldx.installer.wizard.DesignerProductAction, err, An error occurred and product installation failed. Look at the log file J:\Program Files\Adobe\LiveCycle ES\Workbench ES\log.txt for details.
      (Aug 7, 2008 10:18:52 AM), Install, com.adobe.installshieldx.installer.wizard.DesignerProductAction, err, ProductException: (error code = 200; message="Java error"; exception = [ProductException: (error code = 1203; message="Designer installation failure.")])
      STACK_TRACE: 12
      ProductException: (error code = 200; message="Java error"; exception = [ProductException: (error code = 1203; message="Designer installation failure.")])
      at com.adobe.installshieldx.installer.wizard.DesignerProductAction.install(Unknown Source)
      at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction (PureJavaProductServiceImpl.java:2969)
      at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getRe sultForProductAction(PureJavaProductServiceImpl.java:8048)
      at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
      at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableCompon ents(Unknown Source)
      at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unkn own Source)
      at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.insta ll(PureJavaProductServiceImpl.java:7199)
      at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Pu reJavaProductServiceImpl.java:5240)
      at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)

      What does this mean ? and what if anything can I do about it...